Privacy Policy
Digital Coupon Redemption & Reward Management Platform
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1. Introduction
This Privacy Policy explains how we collect, use, store, and protect personal information provided by users and administrators while using the platform.
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2. Information We Collect
2.1 End Users
•	Name
•	Email address
•	Contact number
•	UPI ID / payment identifier
•	Postal address & PIN code (for gift delivery)
•	Coupon ID and redemption data
2.2 Admin / Portal Users
•	Login credentials
•	Role and activity logs
•	Coupon generation and batch data
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3. Purpose of Data Collection
We collect information solely for the purpose of:
•	Coupon verification and redemption
•	Payment processing
•	Gift fulfillment and delivery tracking
•	Customer support and dispute resolution
•	Audit, fraud prevention, and compliance
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4. Data Sharing & Disclosure
•	Payment details may be shared with payment gateway partners for transaction processing.
•	Address details may be shared with courier partners for delivery purposes.
•	We do not sell or rent personal data to third parties.
•	Data may be disclosed if required by law or regulatory authorities.
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5. Data Security
•	Secure authentication and role-based access control
•	Encrypted storage of sensitive data
•	Regular monitoring and audit logs
•	Limited access to personal data on a need-to-know basis
Despite best efforts, no digital platform can guarantee absolute security.
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6. Data Retention
•	Coupon and transaction records are retained for audit and compliance purposes.
•	Personal data is stored only as long as necessary to fulfill the intended purpose or as required by law.
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7. User Rights
Users have the right to:
•	Request correction of inaccurate data
•	Request status updates on redemption
•	Raise concerns regarding data usage
Requests may be subject to verification and legal constraints.
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8. Cookies & Tracking
The platform may use basic cookies or session data strictly for:
•	Login authentication
•	Session management
•	Performance optimization
No behavioral advertising or profiling is performed.
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9. Changes to Privacy Policy
This Privacy Policy may be updated periodically. Continued use of the platform implies acceptance of the revised policy.
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10. Contact & Grievance
For privacy concerns, data correction, or complaints, users may contact the platform administrator through official support channels provided on the website.